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Support

Everything you need to know about your warranty and caring for your motor.

Battery motor maintenance: to keep your motor’s battery healthy, charge it at least once every 6 months, even if the shade isn’t used regularly. Avoid extreme temperatures and moisture. 

Warranty

XARA Motors are built for reliability and backed by a 5-year limited warranty. We stand behind the quality of our products so you can enjoy years of smooth, dependable performance.

This warranty covers failure under normal use. To maintain coverage, all recommended maintenance must be followed.

Our warranty does not cover damage caused by improper installation, misuse, or alterations. For support, simply reach out to your dealer or installer — they’ll help coordinate any warranty service on your behalf.

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